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03-10-2011 09:26 PM
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*2012 International Conference on Public Administration *

*Public Service-Oriented Government in China: A Comparative Perspective*

*Call For Papers *

*10-11 March, 2012, Singapore*

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*Conference Organizer: *

Nanyang Centre for Public Administration, Nanyang Technological University*,
*Singapore

*Conference Co-organizer:*

The China Section of American Society for Public Administration



*Conference Committee*

*Conference Chairs*

Professor Wei Wu, Nanyang Technological University, Singapore

Professor Marc Holzer, Rutgers University-Newark, U.S.A

*Conference Executive Chair*

Professor Wenxuan Yu, Nanyang Technolgocal University, Singapore

*Conference **Secretariats: *

Dr. Tingjin Lin, Nanyang Technological University, Singapore

Dr. Waikeung Tam, Nanyang Technological University, Singapore

Ms. Wang Jun, Nanyang Technological University, Singapore



Provision of quality public service is crucial to citizensí quality of life
and trust in government. Sustained economic growth and the subsequent
profound socio-political changes have led to rising citizen demand for
better public service in China in the past decades. How does the Chinese
leadership respond to the challenge of providing quality public service?
What approaches have been adopted? What are the major factors affecting the
efficiency, effectiveness, equity and responsiveness in public service
provision? What are the major determinants of citizen assessment of public
service quality? How can we evaluate the quality of public service? What
lessons do China offer to and learn from other developing and transitional
countries regarding public service provision?



In an effort to address these important issues in public service provision,
the Nanyang Centre for Public Administration at Nanyang Technological
University will hold a conference on 10-11 March, 2012. The goal of the
conference is to bring together scholars and practitioners to examine the
major aspects of public service delivery in China from a comparative
perspective.



*Conference Theme*

Papers (both English and Chinese) are solicited on all aspects of public
service quality in China. Comparative studies across nations are encouraged.
Possible topics include, but are not limited to the following:



n Public Service-Oriented Government: Concept and Theory

n Metrics and Measurements of public service quality

n Public service quality, citizensí satisfaction and trust in government

n How to improve public service quality

n Factors affecting public service quality in China and elsewhere.

n Characteristics and mechanisms of public service provision in China and
elsewhere.

n Comparison of administrative reforms to improve public service quality in
China and elsewhere.

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*Working Language*

English and Chinese are the official languages of the conference. Papers and
presentations are expected to be delivered in English or Chinese.

*Proposal Submission and Acceptance*

Proposal submission deadline is Nov. 15, 2011. The conference secretariat
will notify successful applicants before Dec. 15, 2011. The full paper
submission deadline is February 1, 2012.

*Registration and Fees*

There is no conference registration fee. The conference organizer will
provide accommodation to all participants during the conference.
Participants are responsible for the transportation cost.



For any enquiry, please contact the conference secretariat:

Dr. Waikeung Tam

Email:

Ms. Wang Jun

Email:

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*Wenxuan Yu (Assistant Professor) *| Public Administration Unit * *| School
of Humanities and Social Sciences | Nanyang Technological University | HSS
05-05, 14 Nanyang Drive, Singapore 637332 Tel: (65) 6514-1053
GMT+8h | Email: | Web: www.ntu.edu.sg