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Vg224+port+problem


26-08-2010 03:10 PM
1


Have anyone ever had a vg224 analog gateway port go bad. I have only battery at the port No dial tone.. (Only on one port, the others appear to be fine). We have tried reseting port in Call Manager, shut and no shut on the voice port in the analog gateway, reloading the analog gateway, and power cycling the analog gateway. And none of these worked in restoring dial tone.

Could this be just a bad port on the vg224.

Has anyone experienced this. Is there other test that can be done in troubleshooting this issue.

Thanks

Robert


26-08-2010 03:14 PM
2


Yes, 1 port bad, 2+ ports bad.

I have had to replace at least 3 or 4 of my VG224s.



John





[mailto:cisco-voip-] On Behalf Of Robert
Shearrill
Sent: Thursday, August 26, 2010 10:10 AM
Subject: [cisco-voip] vg224 port problem



Have anyone ever had a vg224 analog gateway port go bad. I have only
battery at the port No dial tone.. (Only on one port, the others appear
to be fine). We have tried reseting port in Call Manager, shut and no
shut on the voice port in the analog gateway, reloading the analog
gateway, and power cycling the analog gateway. And none of these worked
in restoring dial tone.



Could this be just a bad port on the vg224.



Has anyone experienced this. Is there other test that can be done in
troubleshooting this issue.



Thanks



Robert


______________________________________________________________________
___________________________________________________

Posted on the Cisco-voip mailing list. Go to http://puck.nether.net/mailman/listinfo/cisco-voip to subscribe.



26-08-2010 03:49 PM
3


i have had ports go bad. on more than one. make sure you have a spare RJ21 cable you can use to isolate the problem to the gateway and eliminate bad pairs and cross connects. causes can be anything from faulty wiring to lightning strikes. make sure you have good lightning arestors on all your pairs.

i typically wait until two or three ports go bad before returning it though. it's not that uncommon.

---
Lelio Fulgenzi, B.A.
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Cooking with unix is easy. You just sed it and forget it.
- LFJ (with apologies to Mr. Popeil)



Sent: Thursday, August 26, 2010 10:10:16 AM
Subject: [cisco-voip] vg224 port problem


Have anyone ever had a vg224 analog gateway port go bad. I have only battery at the port No dial tone.. (Only on one port, the others appear to be fine). We have tried reseting port in Call Manager, shut and no shut on the voice port in the analog gateway, reloading the analog gateway, and power cycling the analog gateway. And none of these worked in restoring dial tone.

Could this be just a bad port on the vg224.

Has anyone experienced this. Is there other test that can be done in troubleshooting this issue.

Thanks

Robert
_______________________________________________
___________________________________________________

Posted on the Cisco-voip mailing list. Go to http://puck.nether.net/mailman/listinfo/cisco-voip to subscribe.



27-08-2010 02:54 PM
4


Just ran across this today:

PSC-AVGW-9#sh stc dev sum
....
2/21 AN0C863BE468415 IS IDLE ALG 41006 CCM
2/22 AN0C863BE468416 OOS UNREGISTERED ALG Not Avail UNKN
2/23 AN0C863BE468417 IS IDLE ALG 41036 CCM
...

Anyone know if 2/22 is indicative of a bad port, or is there some
other reason it would go OOS? It's at a regional campus, so i'm still
waiting on someone at the site to eyeball it and check cross-connects
etc.

On Thu, Aug 26, 2010 at 10:49 AM, Lelio Fulgenzi <> wrote:
> i have had ports go bad. on more than one. make sure you have a spare RJ21
> cable you can use to isolate the problem to the gateway and eliminate bad
> pairs and cross connects. causes can be anything from faulty wiring to
> lightning strikes. make sure you have good lightning arestors on all your
> pairs.
>
> i typically wait until two or three ports go bad before returning it though.
> it's not that uncommon.
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it.
>                               - LFJ (with apologies to Mr. Popeil)
>
>
> ________________________________
___________________________________________________

Posted on the Cisco-voip mailing list. Go to http://puck.nether.net/mailman/listinfo/cisco-voip to subscribe.


31-08-2010 02:26 AM
5


have you got the service for mgcp or skinny assigned to the port ?


Regards,

John Van Laecke
Network Administrator

GHD Accomplish More Together
T: 61 7 3316 4456 | M:0427 015 232 | V: 414456 | E:
Level 2, 201 Charlotte Street QLD AUSTRALIA | www.ghd.com.au
Water | Energy & Resources | Environment | Property & Buildings |
Transportation

Please consider the environment before printing this email



From:
Ed Leatherman <>
To:
Lelio Fulgenzi <>
Cc:
cisco-
Date:
27/08/2010 11:54 PM
Subject:
Re: [cisco-voip] vg224 port problem
Sent by:
cisco-voip-



Just ran across this today:

PSC-AVGW-9#sh stc dev sum
....
2/21 AN0C863BE468415 IS IDLE ALG 41006 CCM
2/22 AN0C863BE468416 OOS UNREGISTERED ALG Not Avail UNKN
2/23 AN0C863BE468417 IS IDLE ALG 41036 CCM
...

Anyone know if 2/22 is indicative of a bad port, or is there some
other reason it would go OOS? It's at a regional campus, so i'm still
waiting on someone at the site to eyeball it and check cross-connects
etc.

On Thu, Aug 26, 2010 at 10:49 AM, Lelio Fulgenzi <>
wrote:
> i have had ports go bad. on more than one. make sure you have a spare
RJ21
> cable you can use to isolate the problem to the gateway and eliminate
bad
> pairs and cross connects. causes can be anything from faulty wiring to
> lightning strikes. make sure you have good lightning arestors on all
your
> pairs.
>
> i typically wait until two or three ports go bad before returning it
though.
> it's not that uncommon.
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it.
> - LFJ (with apologies to Mr. Popeil)
>
>
> ________________________________
___________________________________________________

Posted on the Cisco-voip mailing list. Go to http://puck.nether.net/mailman/listinfo/cisco-voip to subscribe.


31-08-2010 12:48 PM
6


All SCCP

On Mon, Aug 30, 2010 at 9:26 PM, <> wrote:

> have you got the service for mgcp or skinny assigned to the port ?
>
>
> Regards,
> *
> John Van Laecke **
> Network Administrator **
> **
> GHD** **Accomplish **More** Together*
> T: 61 7 3316 4456 | M:0427 015 232 | V: 414456 | E:
> Level 2, 201 Charlotte Street QLD AUSTRALIA | *www.ghd.com.au*
>
> *Water* | *Energy & Resources*|
> *Environment* | *Property &
> Buildings* | *
> Transportation*
>
> Please consider the environment before printing this email
>
>
> From: Ed Leatherman <> To:
> Lelio Fulgenzi <>
> Cc:
> cisco-
> Date: 27/08/2010 11:54 PM Subject: Re: [cisco-voip] vg224 port problem Sent
> by: cisco-voip-
> ------------------------------
>
>
>
> Just ran across this today:
>
> PSC-AVGW-9#sh stc dev sum
> ....
> 2/21 AN0C863BE468415 IS IDLE ALG 41006 CCM
> 2/22 AN0C863BE468416 OOS UNREGISTERED ALG Not Avail UNKN
> 2/23 AN0C863BE468417 IS IDLE ALG 41036 CCM
> ...
>
> Anyone know if 2/22 is indicative of a bad port, or is there some
> other reason it would go OOS? It's at a regional campus, so i'm still
> waiting on someone at the site to eyeball it and check cross-connects
> etc.
>
> On Thu, Aug 26, 2010 at 10:49 AM, Lelio Fulgenzi <>
> wrote:
> > i have had ports go bad. on more than one. make sure you have a spare
> RJ21
> > cable you can use to isolate the problem to the gateway and eliminate bad
> > pairs and cross connects. causes can be anything from faulty wiring to
> > lightning strikes. make sure you have good lightning arestors on all your
> > pairs.
> >
> > i typically wait until two or three ports go bad before returning it
> though.
> > it's not that uncommon.
> >
> > ---
> > Lelio Fulgenzi, B.A.
> > Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> > (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> > ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> > Cooking with unix is easy. You just sed it and forget it.
> > - LFJ (with apologies to Mr. Popeil)
> >
> >
> > ________________________________
___________________________________________________

Posted on the Cisco-voip mailing list. Go to http://puck.nether.net/mailman/listinfo/cisco-voip to subscribe.


31-08-2010 11:49 PM
7


make sure the port has all this information.


dial-peer voice 603 pots
service stcapp
port 0/1/3




Regards,

John Van Laecke
Network Administrator

GHD Accomplish More Together
T: 61 7 3316 4456 | M:0427 015 232 | V: 414456 | E:
Level 2, 201 Charlotte Street QLD AUSTRALIA | www.ghd.com.au
Water | Energy & Resources | Environment | Property & Buildings |
Transportation

Please consider the environment before printing this email



From:
Ed Leatherman <>
To:

Cc:
cisco-, cisco-voip-, Lelio
Fulgenzi <>
Date:
31/08/2010 09:48 PM
Subject:
Re: [cisco-voip] vg224 port problem



All SCCP

On Mon, Aug 30, 2010 at 9:26 PM, <> wrote:
have you got the service for mgcp or skinny assigned to the port ?


Regards,

John Van Laecke
Network Administrator

GHD Accomplish More Together
T: 61 7 3316 4456 | M:0427 015 232 | V: 414456 | E:
Level 2, 201 Charlotte Street QLD AUSTRALIA | www.ghd.com.au
Water | Energy & Resources | Environment | Property & Buildings |
Transportation

Please consider the environment before printing this email



From:
Ed Leatherman <>
To:
Lelio Fulgenzi <>
Cc:
cisco-
Date:
27/08/2010 11:54 PM
Subject:
Re: [cisco-voip] vg224 port problem
Sent by:
cisco-voip-





Just ran across this today:

PSC-AVGW-9#sh stc dev sum
....
2/21 AN0C863BE468415 IS IDLE ALG 41006 CCM
2/22 AN0C863BE468416 OOS UNREGISTERED ALG Not Avail UNKN
2/23 AN0C863BE468417 IS IDLE ALG 41036 CCM
...

Anyone know if 2/22 is indicative of a bad port, or is there some
other reason it would go OOS? It's at a regional campus, so i'm still
waiting on someone at the site to eyeball it and check cross-connects
etc.

On Thu, Aug 26, 2010 at 10:49 AM, Lelio Fulgenzi <>
wrote:
> i have had ports go bad. on more than one. make sure you have a spare
RJ21
> cable you can use to isolate the problem to the gateway and eliminate
bad
> pairs and cross connects. causes can be anything from faulty wiring to
> lightning strikes. make sure you have good lightning arestors on all
your
> pairs.
>
> i typically wait until two or three ports go bad before returning it
though.
> it's not that uncommon.
>
> ---
> Lelio Fulgenzi, B.A.
> Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1
> (519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)
> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
> Cooking with unix is easy. You just sed it and forget it.
> - LFJ (with apologies to Mr. Popeil)
>
>
> ________________________________
___________________________________________________

Posted on the Cisco-voip mailing list. Go to http://puck.nether.net/mailman/listinfo/cisco-voip to subscribe.